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From My Point of ViewNATLOnce Again…A Proud History Shared

Once Again…A Proud History Shared

Dathan Mitchell,Chairman, CEOShelby Publishing Co. Inc. There are very few times in life when you have the opportunity and privilege of being part of,... read more

From My Point of ViewNATLFrom My Point of View

A New Beginning, 2012

I, for one, am going to pray for Barack Obama because the Bible admonishes us to pray for our leaders, but I’m also going to pray that God will give... read more

From My Point of ViewNATLFrom My Point of View

New Year = OLD Year

As we prepare to write 2012 on our checks and letters, let’s not let the most exciting part of our year slip by without squeezing extra dollars out of... read more

From My Point of ViewNATLFrom My Point of View

Of Stellar Customer Service

My column this month will be in two parts, somewhat unrelated but as always, anything that affects our business is a part of us. A couple of years ago... read more

From My Point of ViewNATLFrom My Point of View

Of Fiscal Conservatism

It is time for those who are truly proud to be an American to take back our country from those who have betrayed us. There has never been an election in... read more

From My Point of ViewNATLFrom My Point of View

Is Honesty a Lost Virtue?

No one is an expert with all the answers, but after 60 years of retail and management experience, I can give you some thoughts on what everyone can do to help on this downhill road called theft

From My Point of ViewNATLIt Can Be Done & Here Is the Proof

It Can Be Done & Here Is the Proof

It almost makes me ill to see the lack of attention given to this most important part of today’s retail operations called Customer Service, which many have turned into Customer-No-Service

From My Point of ViewNATLFrom My Point of View

It’s Time to Stop Talking and Take Action

A friend and longtime executive in the food ­business emailed this to me, and I thought you might want to pass it on. I agree 100 percent with his proposal... read more

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