Walmart and FedEx Office, a subsidiary of FedEx Corp., have agreed to place 500 new FedEx Office locations within select domestic Walmart stores nationwide in the next 24 months. The announcement comes after completion of a successful pilot program spanning 47 locations within Walmart stores across six states.
Walmart-based FedEx Office locations offer customers access to packing, shipping and printing solutions where they shop. Customers also can direct their packages to be held at any Walmart-based FedEx Office location for up to five business days either directly or by redirecting using FedEx Delivery Manager.
“This strategic initiative between FedEx Office and Walmart builds on a shared goal of providing customers convenience and value, so they can save both time and money,” said Brian Philips, CEO of FedEx Office. “The growth of our store network to 500 new locations brings our brand even closer to busy consumers who have told us they are seeking secure, reliable options for packing, shipping and receiving packages.”
“Our busy customers view our stores as a one-stop-shop for all the products and services they are looking for,” said Daniel Eckert, SVP, Walmart services and digital acceleration. “We know shipping and printing is one such service they want to access in our stores, so we’re thrilled to expand our relationship with FedEx so that even more of our busy customers can take advantage of their pick up, drop off and printing services.”
Not only will the service offer more convenience for shoppers, but it also will increase Walmart’s sales forecasts Charles Dimov, VP of marketing for omnichannel order management company OrderDynamics: “This is a great step for Walmart. With FedEx Office locations in-store, Walmart becomes even more of a destination for many needs—and impulse buys. The next possible step is the synergy of making both FedEx and Walmart stores as pickup points for in-store pickups. Again this caters to additional purchases, as 58 percent of pickups result in additional buys.”
This new rollout is part of the nationwide expansion of the FedEx retail channel, a network of retail locations offering FedEx services. FedEx Office operates approximately 1,900 company-owned stores and locations in the U.S. The company’s network features retail stores, centralized production centers, corporate print centers, hotel and convention center operations, as well as FedEx OnCampus print centers. Services include digital printing, professional finishing, document creation, direct mail, signs and graphics, copying, computer rental, free Wi-Fi and corporate print solutions.