Home » Webinar Gives Retailers Tools To Combat Skimming

Webinar Gives Retailers Tools To Combat Skimming

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Last updated on June 13th, 2024 at 05:11 pm

The National Association of Convenience Stores (NACS) recently launched a new webpage to educate and help retailers better protect their businesses from skimmers.

Recently, Conexxus and NACS hosted a free webinar that highlighted the processes and tools available to protect dispenser terminals from intrusion and skimmers. The webinar was conducted by representatives from Gilbarco Veeder-Root, Wayne Fueling Systems and the NACS/Conexxus We Care program.

The webinar highlighted low-cost steps to help retailers foil thieves, including training sales associates to watch for high levels of dispenser “offline” messages and to be suspicious of “technicians” performing unscheduled work. Store personnel also should inspect dispensers on a daily basis, look for anything abnormal about the payment terminal, maintain a line of sight with the fuel island and inspect all islands if incidents happen at other local stores.

The webinar also covered how retailers can work with their service providers to establish a routine, detailed inspection of all payment terminals; to enable store personnel to request site inspections; and to establish an equipment “baseline” with the provider. For additional security steps, convenience stores should change locks to “site-unique” keysets, install dispenser access alarms and a prominent video surveillance system, and improve forecourt lighting.

About the author

Shelby Team

The Shelby Report delivers complete grocery news and supermarket insights nationwide through the distribution of five monthly regional print and digital editions. Serving the retail food trade since 1967, The Shelby Report is “Region Wise. Nationwide.”

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