CVS Pharmacy will launch digital receipts as a new option for all members of its ExtraCare Rewards program. The new option for digital receipts will roll out in early June and eventually be available in 7,900 retail locations.
Customers will have the opportunity to opt out of receiving paper receipts for all in-store purchases when completing their transactions in the front of the store. Once the one-time process is completed, customers will receive receipts digitally, along with their coupons and rewards, each time they shop at CVS Pharmacy.
The chainwide arrival of digital receipts was unveiled on Friday evening, May 27, on ABC’s “Jimmy Kimmel Live,” in a surprise appearance featuring CVS Pharmacy President Helena Foulkes.
“We are excited to roll out the much-anticipated launch of digital receipts. We heard loud and clear that while our customers love receiving coupons and special offers, many wanted a paperless option,” said Foulkes. “This feature lets our customers continue to make personalized choices as to how they engage with us and will let our members choose to say ‘So long!’ to the long paper receipts at checkout.”
To take advantage of digital receipts, customers must complete a simple, one-time opt-in process in-store that includes enrolling in the ExtraCare Rewards program if they are not already a member, and providing a valid email address. Customers can do so at the front register by asking a store associate.
Once enrolled, ExtraCare members will have all receipts delivered digitally via email. Members will continue to receive exclusive benefits, personalized savings offers, available ExtraBucks Rewards and more, which can be redeemed in store by using a smartphone, tablet or computer, and then simply selecting the “send to card” button found next to each offer.
Additionally, all personal preferences are saved for future transactions. Customers will always be able to specifically request a paper copy of their receipt at the time of the transaction if they want one.