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Walmart Consolidates 2 Mobile Apps For Customer Convenience

Walmart mobile app consolidate

For years, Walmart has had two mobile apps: the Walmart app and the Walmart Grocery app.

“Customers love both of our apps, but we know they would like an easier way to shop without having to switch between the two,” said Janey Whiteside, EVP and Walmart chief customer officer. “Imagine making two trips to the store—one for groceries and one for all the other things you need. That would get really old … quite quickly.”

Whiteside said the company is adding Walmart Grocery to its flagship Walmart app. Customers now can access everything Walmart has to offer in one place—the Walmart app.

The updated Walmart app offers:

  • Fresh groceries, everyday essentials and local store assortment for pickup or delivery;
  • Walmart.com’s extended assortment of merchandise with millions of items available for free next-day and two-day delivery; and
  • Store services like Walmart Pay, item finder and more.

“Think about this … for a busy mom, this means she can do everything in one app—she can order a last-minute birthday gift along with her groceries for same-day pickup or delivery. She can browse Walmart.com for millions of items, and also manage her entire family’s prescriptions. All from the same app,” Whiteside said. “We’re not stopping with the app, either. Over the coming weeks, we’ll be adding Walmart Grocery to the Walmart.com desktop and mobile web experiences, so customers can easily shop between the two. Previously, customers shopped for groceries on our grocery website and everything else on Walmart.com. We’ll also be introducing a new look for Walmart Grocery to closely match that of Walmart.com.”

The updated Walmart app is rolling out in phases. The Walmart Grocery app will be deactivated this summer.

“We know customers want to shop Walmart in ways that help them save time and money, and we’re committed to simplifying their shopping experience,” Whiteside said. “We’re excited for the experience one app will create for our customers and our business, and we look forward to introducing new features in the future.”

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