Home » Refraction AI Launches Robot Grocery Delivery In Ann Arbor 
COVID Midwest

Refraction AI Launches Robot Grocery Delivery In Ann Arbor 

Refraction AI REV

Refraction AI, a robotics startup and creator of the REV-1, a low-cost, lightweight autonomous delivery robot, has started a new grocery delivery service in partnership with Ann Arbor’s Produce Station. Alongside Refraction’s restaurant delivery service, residents within a three-mile radius of the local grocery store in Ann Arbor, Michigan, can now place orders to be delivered curbside by the REV-1 autonomous robot. The service is currently free of charge.

Customers who live within the delivery area can place an autonomous delivery order. After placing the order, the customer receives a text message with a unique code to open the robot when it arrives and delivery updates throughout the process. When the REV-1 arrives at its destination, the customer is notified to meet the robot at the curb and grab their grocery bags by inputting the unique code they received.

“Our expansion into grocery delivery was a no-brainer during this time when the need for contactless delivery is so strong,” said Matthew Johnson-Roberson, co-founder and CEO of Refraction AI. “We’re really happy to provide a safer solution for grocery shopping, especially for the at-risk members of our community. Through this partnership with Produce Station, we’ll be gathering insight and data to further expand our grocery delivery model.”

Refraction AI has stepped up its safety protocols and adjusted operations amid the pandemic. The company builds on the health advantages of contactless delivery by ensuring its robots are disinfected between each delivery.

Approximately the size of an electric bicycle, the REV-1 delivery robot is lightweight, nimble and fast enough to operate in the bike lane and on the roadway. Weighing approximately 100 pounds, the vehicle has three wheels and stands approximately 4 feet tall, 4.5 feet long and 30 inches wide. It travels at an average rate of 10 to 15 mph, which is fast enough to deliver in a timely manner and has the shortest stopping distance of any AV on the road. The inside of the vehicle holds 16 cubic feet or approximately six paper bags of groceries.

The company’s grocery delivery service builds on a growing number of successful partnerships with Ann Arbor restaurants, including Miss Kim and Tio’s Mexican Cafe. The autonomous restaurant delivery service has seen an uptick in demand since March when shelter-in-place restrictions were put in place, with three-to-four times as many orders as before.

To place a REV-1 grocery delivery order with Produce Station, customers can click here. Delivery is currently available Monday through Friday from 10 a.m. to 6 p.m.

Founded by roboticists and professors at the University of Michigan, the company is backed by eLab Ventures and Trucks Venture Capital.

Learn how independent grocers of all sizes can gain control over their conversation with their shoppers and personalize their shopper engagement by making data actionable as they reduce advertising costs and increase conversions.

Hear from Alexa Dash, Head of Ecommerce of Dash’s Markets, on how AppCard made a difference for their shoppers during the pandemic and how they continue to see growth.


Featured Photos

Featured Photo Grand Opening
New Hartford, Connecticut
Share via
Copy link
Powered by Social Snap