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Bakers Delight Selects Sisense To Support Its Data-Driven Transformation

digital transformation

Bakers Delight is using the Sisense Fusion Platform to help capture, surface and analyze its data as part of its digital transformation journey.

Bakers Delight, a global franchise, is using Sisense Fusion Analytics as a part of its strategy to modernize all of its internal processes and systems. Bakers Delight has more than 700 locations across USA, Canada, Australia and New Zealand. The company chose to partner with Sisense due to its technology business intelligence solutions, its AI-driven analytics platform that is deeply embedded for a customized experience and its global standing as analytics and BI visionaries.

“Partnering with such a respected and recognizable brand such as Bakers Delight has been incredibly rewarding. We are proud to have helped Bakers Delight realize their vision of becoming both a modern and data-driven company that sets a new and game-changing standard for data-driven business transformation,” said Gali Kedar, chief customer officer at Sisense.

Bakers Delight found Sisense Fusion Analytics to be faster and easier to deploy, as well as maintain in comparison to other vendors. It also found Sisense to be more intuitive for end-users to leverage and met the company’s digital transformation goals to help empower its franchisees with more actionable and personalized insights to accelerate growth across its global business.

“Another success factor is our continued commitment to product enhancement, development and an alignment with Bakers Delight’s vision of infusing analytics everywhere and into their company workflows, rather than relying on traditional dashboards and reports,” Kedar said.

Sisense Fusion Analytics will be leveraged to benefit internal stakeholders and franchisees by reducing the likelihood of bakery items selling out, as well as providing more personalized shopping experiences through customer loyalty initiatives to ultimately benefit the customer.

“We are currently going through a digital transformation at Bakers Delight and saw that Sisense met our key data and analytics needs. Its global standing, artificial intelligence technology and customer use cases clearly demonstrated they could deliver what we are looking for in our transformation plans,” said Hamish Ross, group CFO at Bakers Delight. “We are looking forward to partnering with Sisense during the next phase of our journey and overhauling our digital systems, where we can implement new tools to deliver better results for our ecosystem.”

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