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Epic To Help Walmart Customers Simplify Their Healthcare


Bentonville, Arkansas-based Walmart has partnered with Epic, the most widely-used and comprehensive health records system, to help make it simple for customers to live healthier.

Through this single, unified system, Walmart Health will engage patients, healthcare professionals, insurance carriers and other stakeholders while enhancing communication, personalization and information sharing amongst healthcare professionals and patients utilizing a patient portal. Epic’s platform will support all of Walmart’s health and wellness lines of businesses as it is rolled out in early 2022 and will first be implemented at four new Walmart Health Centers opening in Florida.

“Our vision to provide best in class healthcare, anywhere, anytime includes a seamless experience for our customers, healthcare professional partners and associates. Leveraging best in class partners like Epic and their technology platform will assist us in providing a unified health record across care settings, geographies and multiple sources of health data,” said Dr. Cheryl Pegus, EVP of Walmart Health & Wellness. “The Epic system complements our omnichannel healthcare offerings – letting customers and healthcare professionals access care and health records to lead to more personalized care.”

Epic is used by more than 2,000 hospitals and 45,000 clinics, including most U.S. News & World Report’s top-ranked hospitals and medical schools. To date, a majority of the U.S. population have their medical records in an Epic system.

Epic’s online portal allows patients to securely access their health information, communicate with their providers, schedule appointments and pay bills on their phone or computer.

“We’re excited to power Walmart’s vision to bring comprehensive, accessible healthcare to patients across the country,” said Alan Hutchison, VP of population health at Epic. “Across medical, dental and virtual care, patients will have a unified experience – both within Walmart Health clinics and as they move across the nation’s healthcare ecosystem. Providers will have new ways to collaborate with patients, payers and each other more effectively, so they can work cooperatively to manage a patient’s care journey.”

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