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Symphony RetailAI VP Prothero Wins Food Logistics Rock Star Award

Troy Prothero

Troy Prothero, VP of product management and supply chain solutions for Dallas, Texas-based Symphony RetailAI, has been named a winner of Food Logistics’ 2022 Rock Stars of the Supply Chain award. The annual honor recognizes influential people in the industry whose achievements, hard work and vision have shaped the global cold food supply chain.

Food Logistics noted that “these rock stars (have) developed platforms, integrated automation and led teams through disruption after disruption.”

Prothero joined Symphony RetailAI in September 2021 to lead the supply chain product team and has helped dozens of grocery retailers to see incremental profitable growth through AI-enabled supply chain innovation.

Prothero is an industry leader with a track record of leading product strategy for retail supply chains. Having started in the industry as a produce clerk, he has been involved in grocery retail throughout his life, providing him with an understanding of the industry’s unique supply chain needs.

With a career spanning retail and technology companies, Prothero has been at the forefront of implementing cutting-edge data-sharing technology for retailers, advocating the importance of data ingestion, cleansing and harmonization, as well as business intelligence tools and analytics.

“I’m honored to be named a supply chain ‘Rock Star,’ especially because I see my role as being the eyes and ears of our grocery retail customers,” Prothero said. “I love what I do. I get the opportunity to innovate on a daily basis and to find optimal solutions for retailers to streamline their processes to better serve their shoppers.

“As supply chains become more complex in support of omnichannel retailing, it’s key that retailers have seamless end-to-end visibility, from supplier to warehouse to store, all the way to the customer. I’m excited to continue working alongside retailers to anticipate their needs, identify the technologies relevant to solving their evolving supply chain issues and bring those solutions to market.”

Symphony RetailAI’s AI-powered demand forecasting solution allows retailers to identify potential problems early and to collaborate with partners more effectively and proactively to head off supply chain shortages. Symphony RetailAI’s optimized forecasting and replenishment solutions have led retailers to achieve up to a 35 percent reduction in inventory, 40 percent improvement in productivity and 80 percent reduction in out-of-stock items.

This year’s award winners are profiled in the January/February print issue of Food Logistics, as well as online at FoodLogistics.com.

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