The Kroger Co. has announced the opening of a new location in Louisville, Kentucky. The 50,000-square-foot facility will collaborate with the customer fulfillment center in Monroe, Ohio, and serve as a cross-dock location that expands the company’s ability to serve the Greater Louisville area.
“Kroger Delivery is part of our rapidly expanding seamless ecosystem that provides customers with fresh and quality products,” said Bill Bennett, VP and head of e-commerce.
“We are thrilled to expand Kroger’s offerings to more Louisville customers with a truly differentiated customer experience. Local Kentucky residents can use the website or the app to check the weekly circular, select personalized digital coupons, search products by dietary preference and place their order. Customers will enjoy receiving their orders directly from our refrigerated trucks and delivered by trained Kroger uniformed associates, giving customers an unparalleled first-class delivery experience.”
The spoke facility will employ up to 161 full-time employees. As part of Kroger’s commitment to end hunger and eliminate waste through its “Zero Hunger | Zero Waste” social environmental impact plan, the site will use recyclable bags and is working to partner with local food banks.
Local shoppers also have access to the Boost by Kroger annual membership program. For $59 or $99 per year, Boost provides customers with benefits like unlimited free delivery on orders of $35 or more and two Fuel Points for every $1 spent on groceries and general merchandise purchases through delivery, pickup and in-stores. Kroger estimates the membership can save customers more than $1,000 per year on fuel and grocery delivery.
“Louisville has long been a driver of innovation in the logistics and in the food and beverage industries, and as such…is uniquely poised to fuel the workforce and innovation demands necessary to drive these industries into the future,” said Mayor Greg Fischer. “I am excited to join our partners at Kroger to celebrate this new dynamic facility that will drive high-quality customer service.”