H-E-B has opened a new e-commerce fulfillment center at 2102 Elrod Road in Katy, Texas, a project that expands the retailer’s technologies that drive omnichannel growth and provide a better shopping experience.
At more than 100,000 square feet, it is the largest e-commerce fulfillment center for the company, coming in at twice the size of previous facilities. The Katy e-commerce facility is H-E-B’s first stand-alone location, which will support H-E-B curbside and home delivery orders across the Houston area.
The facility will employ more than 300 part-time and full-time H-E-B employees as part of the retailer’s e-commerce team.
To help support rising demand of online shopping, the e-commerce fulfillment centers stock goods found in stores which are used to satisfy curbside and home delivery orders. These facilities allow for more capacity, greater efficiency, less aisle congestion for the in-store shopper and better product availability.
To help streamline the process and boost productivity, the facilities use various forms of automation to help employees throughout the order process. With these centers, H-E-B has grown its curbside and home delivery services, which are available at more than 270 stores in Texas.
“We’re excited to utilize this facility to support the Houston area, one of the largest markets for our company,” said Kedar Patel, group VP of e-commerce. “Across our business, we are adopting innovative technologies that give our partners the tools they need to provide great service and a top-quality shopping experience for our customers.”
H-E-B celebrated the facility’s grand opening by making a $5,000 community gift to The Ballard House, which provides temporary housing at no cost for those who are hospitalized or receiving treatment for a serious medical condition.
The Katy facility marks H-E-B’s seventh e-commerce fulfillment center the company has opened since 2018. The retailer recently opened a facility in Plano and expanded a frozen distribution center in Temple.
By the end of next year, H-E-B looks to open additional facilities across the state to help support its expansion throughout Texas.
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