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Publix Pharmacy Offers Customers Virtual Care Services

Publix pharmacy

Publix Pharmacy customers have access to a virtual care service powered by WellSync. By filling out an online health questionnaire, customers can seek medical care from a licensed provider with no appointment needed and from the comfort of their home.

“Publix Pharmacy continues to remove barriers so our customers can receive convenient health care services,” said Dain Rusk, Publix’s VP of pharmacy. “Convenience is something our customers value and expect; we continue to evaluate programs and services that will help meet their needs.”

WellSync is available to anyone 18 or older for common health conditions like allergies, sinus infections and hair loss, among others. Patients may also use the service to refill certain medications. The service is $25 per consultation, and no insurance is needed.

To get started, customers can visit publix.com/easycare. They are directed to the WellSync site to select their medical condition, complete a questionnaire about their symptoms and submit it for review by a licensed medical provider.

Providers will be able to respond to submissions in as little as an hour during their operating hours of 8 a.m.-8 p.m. Eastern time, Monday through Friday, and 8 a.m.-6 p.m. Eastern on Saturday and Sunday. Response times outside of these hours and on holidays may not be as timely. If prescriptions are issued, customers have the option of filling their medication at a Publix Pharmacy.

[RELATED: Kentucky New Territory For Growth Leader Publix]


About Publix Pharmacy

Publix Pharmacy has more than 1,300 locations throughout Publix’s eight-state operating area. In addition to the company’s standard retail pharmacy, Publix Pharmacy operates a specialty pharmacy that dispenses and provides support for more complex medications not typically found at traditional pharmacies, such as those developed to treat rare diseases.

Customers can create a Publix Pharmacy account through rx.publix.com or by downloading the Publix Pharmacy app to manage and pay for their prescriptions online, receive timely refill reminders and other features like curbside pickup, drive-thru and delivery, where available.

Publix Pharmacy also administers vaccines for flu, shingles, pneumonia, RSV and COVID-19. It also offers conveniences like syncing prescription refills, medication for pets and kiosks to drop off unused prescriptions.

For More Publix News, View Our Publix News Page

About the author

Sommer Stockton

Web Editor

Sommer joined The Shelby Report in January 2022 after graduating from Brenau University in Gainesville, GA with a B.A. and M.A. in Communications and Media Studies. Sommer is excited to learn about the grocery industry and share her findings with The Shelby Report's readers!

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