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Report: Delivery Helps SNAP Customers Access Groceries

DoorDash SNAP delivery

DoorDash has released the results of an independent survey of SNAP consumers titled “How Online Grocery Delivery with SNAP Broadens Food Access Across the U.S.,” which demonstrates that grocery delivery increases access to nutritious food, saves time and makes it easier for consumers to purchase affordable meals.

DoorDash also announced increased SNAP/EBT availability with new merchants nationwide on the DoorDash platform. Since launching SNAP one year ago, more than 1.8 million consumers have added their SNAP/EBT cards to DoorDash.

“I do not drive because of my disability, and public transportation in my city is challenging. I also got sick recently and my normal trip to the grocery store that often takes a lot of coordination, energy and time got delayed,” one consumer shared.

“So, knowing that DoorDash offers [the] use of SNAP benefits helped me tremendously to get food when I had many things running low, in particular healthy, fresh food, i.e. fruits and vegetables. This made my life a lot easier.”

[RELATED: DoorDash, Forage Partner To Expand SNAP/EBT Payments On Delivery Orders]

 

Other findings include:

  • Seventy-eight percent of surveyed SNAP recipients say they prefer to use their benefits for grocery delivery rather than using them in-store.
  • One in eight SNAP recipients surveyed would skip making some of their grocery purchases, without delivery.
  • Ninety-three percent of consumers say online grocery shopping helps them get back time for other activities.

To help broaden access to groceries for consumers, DoorDash is expanding its SNAP/EBT payment capabilities for on-demand delivery from Cub, DashMart, Food Maxx, Giant Eagle, Jerry’s County Market, Jerry’s Foods, Lucky California, Market District, Morton Williams, Save Mart, Sheetz and Shoppers. These retailers join several other grocers and convenience stores that offer SNAP/EBT payment capabilities on DoorDash, including Albertsons, Aldi, Safeway and Walgreens.

DoorDash has more than 15,000 stores available for on-demand delivery with SNAP/EBT payments on the platform.

“Ending hunger takes us all doing our part. By adding more ways for people who use SNAP to access the groceries they need, DoorDash is breaking down barriers for thousands of people daily. DoorDash’s research confirms what we’ve always known: that solutions like delivery reduce hunger, grow access and eliminate stigma,” said Eric Mitchell, president of the Alliance to End Hunger. “We’re proud to partner with DoorDash as they continue to broaden food access.”

About the author

Sommer Stockton

Web Editor

Sommer joined The Shelby Report in January 2022 after graduating from Brenau University in Gainesville, GA with a B.A. and M.A. in Communications and Media Studies. Sommer is excited to learn about the grocery industry and share her findings with The Shelby Report's readers!

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