Ryan Draude has spent nearly 15 years building nationally-recognized loyalty programs at brands like Choice Hotels, RITE AID, and now Giant Food — where he currently serves as the head of loyalty. But as cross-shopping, value-seeking behavior becomes the norm, earning loyalty from grocery shoppers is getting harder every day. We spoke with Ryan about […]
Category: Grocery Store Equipment
Expert Article
Relationship Advice For Independent Grocers
How many times have you had an interaction and left feeling misunderstood? Experts say, communication and finances are the top downfalls in relationships. Now you may be thinking, this only applies in our personal lives. Your relationship with shoppers could be suffering here as well. For example, Craig never buys chocolate and is not likely […]
Posted inGrocery Store Equipment, Equipment & Technology, National, News
LOC Software, Local Express Partner On Unified Commerce Solution For Grocers
LOC Software and Local Express launched a unified commerce solution allowing grocers to manage in-store, online and marketplace sales through one platform, the companies announced Jan. 29. The partnership addresses a key operational challenge for grocers struggling with labor shortages and inventory management. According to research for LOC’s 2026 Exploring Grocery Technology Trends Survey, 57 […]
Posted inGrocery Store Equipment, Midwest, News
RSA America Expands Support Team, Previews AI Platform At The NGA Show
RSA America has strengthened its retail customer support operations, introduced new artificial intelligence-driven capabilities and will debut a fully integrated in-store kiosk at The NGA Show Feb. 1-3 in Las Vegas. The Chicago-based digital marketing solutions provider also promoted Mark Osborne from VP to SVP of retail execution. Osborne leads customer launch strategy, ad planning, […]
Posted inGrocery Store Equipment, Association News, Merchandising News, News, Northeast
MRA: Pricing Ban Would Raise Costs For Maryland Shoppers
The Maryland Retailers Alliance (MRA) is opposing legislation that would prohibit “surveillance pricing,” calling it based on misconceptions about how pricing actually works in grocery stores and retail more broadly. Retailers do not set prices based on consumer personal data, identity or purchasing history, the trade association said Jan. 22. Grocery shelf prices are the […]
Posted inOnline Grocery Technology, Grocery Store Equipment, National, News
Simbe Introduces Improved Tally 4.0 Shelf-Scanning Robot
Simbe has launched Tally 4.0, the fourth generation of its autonomous shelf-scanning robot, featuring up to 12 hours of runtime and enhanced computer vision capabilities powered by NVIDIA’s AI infrastructure. The San Francisco-based company announced the release Jan. 12, with units available to customers starting mid-2026. The new platform builds on a decade of deployments […]
Posted inGrocery Store Equipment, National, News
NCR Voyix Unveils AI-Accelerated Suite Of Applications
NCR has introduced a new AI-accelerated suite of applications designed to enhance its Voyix Commerce Platform, leveraging artificial intelligence to help retailers improve customer engagement, streamline operations and drive incremental revenue. The expanded suite integrates large language models and machine learning into core commerce functions, enabling retailers to deliver more personalized experiences across digital and […]
Posted inOnline Grocery Technology, Albertsons, Grocery Store Equipment, News, West
Albertsons Media Collective Launches Measurement For In-Store Media
Albertsons Media Collective, the retail media division of Albertsons Companies, has launched an incrementality measurement solution designed to highlight the impact of in-store media campaigns and provide brands with clearer, causal insights into performance. The new capability uses a matched-market test-and-control methodology to isolate incremental sales driven specifically by in-store media. By comparing stores running […]