Tote, the AI-native point-of-sale platform built for fuel and convenience retail, has deployed its Genie AI agent with Loop Neighborhood Markets, a California-based convenience retailer operating more than 50 locations. Since launch, the tool has handled associate inquiries across customer service, POS operations, maintenance and payments with 100 percent first-contact resolution and zero escalations to […]
Category: Grocery Store Equipment
Posted inGrocery Store Equipment, Frozen Food, National, News
Hillphoenix Launches Next Generation Flex Mini CO2 Refrigeration System
Hillphoenix, part of Dover Food Retail and Dover, has launched the Next Generation Flex Mini, a CO2 transcritical refrigeration system designed for food retail and industrial applications. Built around serviceability and energy efficiency in a compact footprint, the Flex Mini platform supports two compressor brand configurations, giving operators flexibility to match existing technical standards or […]
Posted inGrocery Store Equipment, Executive News, National, News
Ravyx Promotes Desroches To Chief Technology Officer
Ravyx has promoted Francis Desroches to chief technology officer, overseeing customer outcome initiatives, managing strategic vendor partnerships and expanding collaboration efforts across North America. Desroches has been with the company since 2015, joining when it operated under the SIR Solutions name. During his tenure, he has helped build the company’s operational infrastructure, led development of […]
Posted inGrocery Store Equipment, National, News
TRUNO Becomes First Certified Partner Of Toshiba’s ELERA Commerce Platform
TRUNO Retail Technology Solutions has become the first certified partner authorized to sell and deliver the ELERA Commerce Platform by Toshiba Global Commerce Solutions, giving retailers across North America a new channel to access Toshiba’s AI-driven POS and commerce architecture. TRUNO can implement ELERA with retail customers without requiring a traditional rip-and-replace of current store […]
Posted inOnline Grocery Technology, Grocery Store Equipment, National, News
Birdzi Launches Natural Language BI Tool, AskKea
Birdzi has released AskKea, a generative business intelligence (BI) assistant that lets grocery retailers query their data using plain-English questions and receive decision-ready answers in minutes instead of days. AskKea is designed for non-analysts. Store managers and marketing teams can ask questions directly and receive clear answers, visual summaries, exportable data files, methodology explanations and […]
Posted inC-Store News, Featured News, Grocery Store Equipment, Midwest, News
Huck’s Market Becomes First C-Store To Deploy AI-Native POS Chainwide
Huck’s Market has gone live with an artificial intelligence-native point-of-sale system at its flagship location in Carmi, Illinois, becoming the first c-store chain to deploy the technology in-store. The employee-owned 135-store Midwest chain partnered with Tote, an AI-native POS platform built for fuel and convenience retail, with a chainwide rollout planned for completion by the […]
Posted inWholesaler/Distributor News, Grocery Store Equipment, News, Northeast
NRS, Krasdale Foods Form Partnership To Support Independent Bodegas
National Retail Solutions and Krasdale Foods have announced a strategic partnership, combining NRS’s point-of-sale technology with the grocer’s distribution network to serve independently owned bodegas and small-format stores across the Northeast. Developed over several years, the collaboration integrates NRS’s store-management platform with Krasdale’s supply-chain capabilities to deliver operational efficiency, data insights and profitability tools for […]
Posted inC-Store News, Grocery Store Equipment, News, Southeast
Spinx Selects Tote.AI For POS, Foodservice Technology
The Spinx Company has selected Tote.AI to provide point-of-sale, self-service kiosks and foodservice technology across all 96 convenience stores in the Carolinas, the Greenville, South Carolina-based retailer announced in early February. The AI-native platform will unify Spinx’s ordering, checkout and kitchen technology into a single system. The rollout will begin in the second half of […]