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Instacart Rolls Out Service In Dallas


Last updated on August 8th, 2016 at 10:18 am

Instacart, the retail delivery service whose personal shoppers hand pick and deliver items from local stores, has expanded into Dallas, the fourth city it serves in Texas. As of Aug. 1, Dallas residents looking to purchase from Whole Foods Market, Central Market, Petco, Spec’s, Total Wine & More, Kroger and Tom Thumb can have their order delivered by Instacart in as little as one hour.

With the expansion, Instacart serves more than three million people and approximately 1.2 million households throughout Texas, including 90,000 households in Dallas alone. Instacart has been available in Austin and Houston since 2014 and has seen delivery volume increase by more than 10 percent month-over-month in those markets since launch.

“We’ve seen incredible growth and momentum over the last 12 months in our existing Texas markets, and we’re excited to be expanding into Dallas,” said Chad Shepler, GM at Instacart. “The customer demand in Dallas has been off the charts, and we’re proud to be able to give Dallas residents convenient and quick access to fresh groceries whenever they want.”

Whole Foods Market will offer delivery through Instacart at prices that are the same as Dallas customers will find in-store.

“Our customers love the speed and convenience of receiving Whole Foods Market groceries right to their door, so we are thrilled to offer this service to our Dallas shoppers,” said Jeff Jenkins, Whole Foods Market’s global executive coordinator of digital strategy. “Our partnership with Instacart helps provide customers with creative solutions that fit their busy lives, all with the same customer service and quality that Whole Foods Market provides within the four walls of our stores.”

Paul Tepfenhart, VP of e-commerce at H-E-B, said, “Central Market strives to provide customers not only with a unique food experience but with innovative and convenient services. A partnership with a company like Instacart allows us to offer a shopping experience to fit the culinary needs of our customers looking for time-saving solutions.”

Lisa Rydman of Spec’s 3rd Generation added, “We love being able to provide our customers with the option and convenience of same-day delivery.”

Instacart’s initial delivery area in Dallas includes the following zip codes: 75201, 75202, 75204, 75205, 75206, 75209, 75214, 75219, 75225, 75231. It also will serve residents in the Uptown, Highland Park, Lakewood, Bluffview, Northeast Dallas, Turtle Creek, University Park and Vickery Meadow neighborhoods.

For every order placed in the first month following launch, Instacart will donate one meal to the North Texas Food Bank. Instacart also will have a presence at several events in the local Dallas community during its launch, including the Dallas Film Festival Night at the Pero, Wine Walk in Bishop Arts, Dallas Arboretum Summer Concert Series and Dallas Farmers Market.

Instacart also recently launched in San Diego, California. With these two new markets, the company now serves 25 regions across the U.S.

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