Checkout ‘Tunnel Vision’ Threatens To Shrink Grocers’ Razor-Thin Margins

Shrink continues to be a major issue for retailers to the tune of over $100 billion annually. It is especially true for grocery stores. Razor-thin margins of 1-3 percent means every loss drastically impacts profitability. The answer so far has been to fixate on checkout. More specifically, on self-checkout (SCO) counters. Walmart, Dollar General, Kroger, […]

Posted inOnline Grocery Technology, Grocery Store Equipment, National, News

Wiliot, Velociti Scaling Physical AI Deployments Across Supply Chains

Wiliot, a provider of Physical AI, and Velociti, a systems integrator, announced a partnership to accelerate deployment of real-time supply chain intelligence across enterprise networks, enabling organizations to move from pilot programs to full-scale nationwide implementations. “Physical AI is becoming foundational to how modern supply chains operate and compete,” said Amir Khoshniyati, VP of marketing at […]

Posted inOnline Grocery Technology, Featured News, Finance News, Grocery Store Equipment, National, News

Instacart Acquires Instaleap To Fuel International Enterprise Expansion

Instacart has acquired Instaleap, a global fulfillment and enablement solutions platform, as part of a push to expand its enterprise footprint outside North America. The move strengthens Instacart’s presence in nearly 30 countries across Europe, Latin America and the Middle East. Instaleap provides purpose-built grocery technology that includes marketplace integrations and logistics tools designed to […]

Posted inC-Store News, Grocery Store Equipment, National, News

Tote Deploys AI Employee Agent With Loop Neighborhood Markets

Tote, the AI-native point-of-sale platform built for fuel and convenience retail, has deployed its Genie AI agent with Loop Neighborhood Markets, a California-based convenience retailer operating more than 50 locations. Since launch, the tool has handled associate inquiries across customer service, POS operations, maintenance and payments with 100 percent first-contact resolution and zero escalations to […]

Posted inGrocery Store Equipment, Frozen Food, National, News

Hillphoenix Launches Next Generation Flex Mini CO2 Refrigeration System

Hillphoenix, part of Dover Food Retail and Dover, has launched the Next Generation Flex Mini, a CO2 transcritical refrigeration system designed for food retail and industrial applications. Built around serviceability and energy efficiency in a compact footprint, the Flex Mini platform supports two compressor brand configurations, giving operators flexibility to match existing technical standards or […]

Posted inGrocery Store Equipment, Executive News, National, News

Ravyx Promotes Desroches To Chief Technology Officer

Ravyx has promoted Francis Desroches to chief technology officer, overseeing customer outcome initiatives, managing strategic vendor partnerships and expanding collaboration efforts across North America. Desroches has been with the company since 2015, joining when it operated under the SIR Solutions name. During his tenure, he has helped build the company’s operational infrastructure, led development of […]

Posted inGrocery Store Equipment, National, News

TRUNO Becomes First Certified Partner Of Toshiba’s ELERA Commerce Platform

TRUNO Retail Technology Solutions has become the first certified partner authorized to sell and deliver the ELERA Commerce Platform by Toshiba Global Commerce Solutions, giving retailers across North America a new channel to access Toshiba’s AI-driven POS and commerce architecture. TRUNO can implement ELERA with retail customers without requiring a traditional rip-and-replace of current store […]

Posted inOnline Grocery Technology, Grocery Store Equipment, National, News

Birdzi Launches Natural Language BI Tool, AskKea

Birdzi has released AskKea, a generative business intelligence (BI) assistant that lets grocery retailers query their data using plain-English questions and receive decision-ready answers in minutes instead of days. AskKea is designed for non-analysts. Store managers and marketing teams can ask questions directly and receive clear answers, visual summaries, exportable data files, methodology explanations and […]