Northeast Store News Technology

FreshDirect Expands And Offers Same-Day Delivery

FreshDirect abbreviated logo

FreshDirect, an online fresh food grocer, is expanding to its new headquarters located in New York. The company is extending service into more areas of Connecticut and in the Washington, D.C., Metro Area.

Additionally, the company is now offering a same-day delivery service enabling customers to place an order before 10 a.m. and receive it later that evening. The service will be available throughout Manhattan by March 11, with Brooklyn and Westchester County soon after.

“Last year was a transition year for FreshDirect with the opening of our state-of-the-art new facility, but we’re excited to announce that the company is returning to growth and expansion in 2019 and beyond,” said David McInerney, CEO. “Now that we have settled into our new home, our service and selection are better than anyone else in the industry. FreshDirect Campus was built to provide the best overall customer experience while allowing us to expand to new markets and offer innovations like same day delivery.”

FreshDirect Campus, situated in the South Bronx, New York, enables the company to add thousands of new products and accelerate its expansion into new geographies with FreshDirect, FoodKick and FreshDirect At The Office brands.

McInerney said, “We want customers to know that we’re adding great new products every week, that we’re putting more new trucks on the road to make sure they get their deliveries when they want them and on time and that we have a 100 percent satisfaction guarantee on every order. If something isn’t to your liking just let us know, and we’ll fix it immediately.”

With addition of same day delivery, the company offers the following services:

  • FreshDirect next day, delivering food ordered up to seven days in advance.
  • FreshDirect same day, enabling customers to order before 10 a.m., with delivery the same evening (in select markets).
  • FoodKick, an on-demand service with a selection of fresh food, alcohol, local finds, prepared meals, grocery essentials and more delivered in as little as an hour (in select markets).

The company is offering free delivery to new customers in March.

Launched in 2002, FreshDirect is a privately held, online fresh food grocer, delivering directly to customers.

About the author

Kristen Brissette

Kristen lives on Cape Cod and enjoys working in the food industry. She loves attending food shows and meeting others in the field.

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