The natural foods retail pioneer is using BRdata Cloud technology to share data from its multiple locations of markets, cafés and catering operations.
Prior to using BRdata Cloud, Mustard Seed Market managers had to print out sales reports, scan them and run movement in separate BRdata software. With three stores each getting custom information, the process of formatting and emailing reports was eating away hours of valuable time every week.
BRdata Cloud allowed Mustard Seed Market to minimize, and in some cases eliminate hard copies of reports. The retailer also reduced its number of company-wide emails as users can access sales and movement reports from BRdata Cloud as needed and schedule email reports as is convenient.
“The time and labor savings of BRdata Cloud is just the start. We’re no longer tied to our desks when looking at reports as the solution allows us access to more robust data from anywhere,” said Josh Estafen, director of IT and category management, Mustard Seed Market. “What’s more is that through BRdata Cloud data analytics we’re able to more strategically plan promotions, supporting items that are purchased together or targeting departments that need a boost.”
Reports available through BRdata Cloud offer actionable insights so Mustard Seed Market can make informed business decisions based on the data. The solution also features a loss prevention section with transaction information that aids in customer service, particularly in cases of cross-store inquiries. Through the dashboard feature, Mustard Seed Market managers are able to see the big picture at a glance and drill into data as needed from any web-enabled device.
“We’re always looking for ways to ease the pain points and time thieves that our retail clients are dealing with and working to better understand how our solutions can drive their business success,” said John Abbene, president, BRdata. “Even after we implemented BRdata Cloud with Mustard Seed Market, we’ve evolved the solution to meet their specific needs, responding to their feedback with relevant updates that strengthen our partnership.”
BRdata provides end-to-end enterprise software solutions for the grocery retail and wholesale industry. Applications include master item management, hosting, inventory, ordering (CAO/CGO), price optimization, DSD/DEX receiving, ad planning/deal tracking, merchandising, fresh item management, and warehouse management system (WMS).