With the increase in COVID-19 cases across the country, Kroger says it is committed to doing its part to help reduce the spread of the virus.
Kroger’s most urgent priority throughout the COVID-19 pandemic has been to provide a safe environment for associates and customers while meeting its societal obligation to provide open stores, e-commerce solutions and an efficiently operating supply chain so that its communities have access to fresh, affordable food and essentials.
“As an employer, grocery provider and community partner, we have a responsibility to help keep our associates, customers and communities safe,” the company stated in a July 16 press release. “According to the CDC, wearing a facial covering, combined with social distancing and frequent handwashing, has been scientifically proven to reduce the spread of COVID-19. Starting July 22, we will require all customers in all locations to wear masks when shopping in our stores, joining our associates who continue to wear masks. We are taking this extra step now because we recognize additional precautions are needed to protect our country.”
Kroger says it realizes some customers, due to medical reasons, may not be able to wear a mask. Those customers are encouraged to consider an alternative option like a face shield or facial covering. If neither of those are an option, the company requests they use its e-commerce services like pickup or delivery.
To support all households during the COVID-19 pandemic, Kroger’s grocery pickup service remains free (generally a $4.95 fee).
Small children are exempt and do not have to wear masks.