Home » Polar King Names Giese As Customer Service Agent

Polar King Names Giese As Customer Service Agent

Polar King

Polar King International, a nationwide manufacturer of walk-in coolers, freezers and refrigerated trailers, has appointed Rachel Giese to the position of customer service agent. She will be based at the company’s headquarters in Fort Wayne, Indiana, according to Dave Schenkel, Polar King president.

“Rachel has responsibilities for customer service, parts identification and technical support,” Schenkel said. “Our growing business underscores the need for people like Rachel who have a proven track record for outstanding customer service.”

Before coming to Polar King, Giese held customer service positions at Partstown/Heritage Parts and Transmission and Fluid Equipment. She earned an accredited degree in business management and accounting from Everest University.

Polar King takes great pride in being a family-owned company that offers exceptional products and customer service, according to Schenkel.

“The size of the company has grown, but the company’s commitment to providing an outstanding customer experience remains unchanged,” said Schenkel. “In fact, every call to Polar King is answered by a real person, and the company never utilizes automated email responses. Polar King provides its customers with an essential ingredient necessary to ensure their success in the marketplace, as its primary mission is to prevent food spoilage.”

Polar King walk-in freezers provide operating temperatures of 0°F or -10°F (-18°C/-23°C). As the industry’s No. 1 manufacturer of seamless outdoor walk-in freezers, Polar King freezers deliver on-site storage solutions in through-wall or freestanding applications. Since each walk-in freezer unit is built to order, Polar King can customize each unit to meet specific needs and building configurations.

The walk-in units are delivered fully assembled and ready to operate with a simple electrical connection. No on-site assembly or refrigeration work is required because the company’s refrigeration experts have done all the work in advance at Polar King’s quality-controlled facility.

For information about the company or employment opportunities, visit polarking.com.

Fresh Intelligent Forecasting: The Superpower Against Labor Shortages?

Can automation and digitization of fresh operations help retain frontline workers, maximize scarce labor hours and minimize labor expenses, errors, and disruptions? Invafresh discusses the role fresh food retail technology plays in achieving this goal.

Learn More

3 Methods For Reducing Grocery Store Shrink

Grocery store shrink has been at an all-time high, costing the retail industry around $61.7 billion in sales. It’s a problem that can be mitigated. Storewise explains how.

Learn More

Featured Photos

Featured Photo Illuminator Torch Awards, April 5
Anaheim Hilton
Anaheim, California
Share via
Copy link
Powered by Social Snap