Home » Symphony RetailAI Ranks In 4 Categories On RIS Software LeaderBoard

Symphony RetailAI Ranks In 4 Categories On RIS Software LeaderBoard


Dallas, Texas-based Symphony RetailAI was ranked in the RIS Software LeaderBoard 2021 in four categories, including the top-20 list, “Retail Tech’s Master Class.” The LeaderBoard lists software providers as ranked by retailers that use their software.

The RIS ranking system is based on customer satisfaction, retail concentration (retail-specific modules/functions) and revenue factor (a rating system for annual revenue). Symphony RetailAI also was ranked as follows:

  • No. 9 in the Grocer Vendor Leaders (Full Data Set);
  • No. 10 in the Large Vendor Leaders (Full Data Set); and
  • No. 7 in Top Vendors for Tier One Retailers (Full Data Set).

“Symphony RetailAI is honored to be ranked so highly in four of the LeaderBoard’s categories,” said Chris Koziol, CEO of Symphony RetailAI. “Being evaluated by the customers who use your technologies is the ultimate compliment and stamp of approval. No one can speak more accurately to how technology moves their business forward every day. Our customers serve as a collective proof point for our technology, and we are very grateful for their votes of confidence.”

As stated by RIS, a large part of the LeaderBoard’s success over the last two decades is due to its iron-clad methodology and stellar reputation among retailers, consultants, industry advisers and technology vendors. The LeaderBoard’s one-of-a-kind methodology allows retailers to make meaningful, year-over-year comparisons and smart choices for tech investments that are critical to running their businesses.

RIS considers the top-20 Retail Tech’s Master Class to be a powerful measure of a vendor’s footprint in the retail industry and a validation of whether a vendor is a leading player or one of the contenders.

For more information, download the complimentary study directly from the RIS website.

Symphony RetailAI offers the industry’s leading AI-enabled platform accompanied by a suite of customer-centric solutions that delivers profitable growth for retailers and CPG manufacturers. Symphony RetailAI’s innovations span the retail value chain from customer insights, agile merchandising, promotion optimization, personalized marketing, fresh and center store management, to demand forecasting and inventory management.

After the past two years of uncertainty and changed plans due to the COVID-19 pandemic, we all hoped that 2022 might bring back a sense of normalcy.

However, with government and independent data confirming 40 years of inflation highs and Wall Street entering a bear market, grocers now have new challenges to face.

In this webinar, we will hear from Todd Taylor of Neighborhood Fresh and Darlene Murphy of Metcalfe’s Market about why shopper loyalty is so important in this time of inflation.

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CPG + Grocery Retailers’ Rapid Response to Shifting Consumer Behavior Is Impressive and Ongoing

At every twist and turn, brands and retailers have responded to crisis and disruption with innovation, ingenuity, and reinvention. Until the next big thing pops up, many of the changes to the way consumers now shop for groceries and purchase CPG retail items expect to remain. Despite their nimbleness over the last two-plus years, brands and retailers must continue to improve to meet evolving expectations and demands of consumers.

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Featured Photo Barons Market Flagship Store
Point Loma Community
Huntington Beach, California
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