Boone, North Carolina-based ECRS has appointed John Parsons as the product owner of self-service.
Parsons brings with him a successful history in the information technology and services industry, with expertise in retail, customer relationship management, IT service management, management and account management.
Having accumulated 47 years of experience in retail automation and store systems, Parsons’s career includes 18 years dedicated to consulting with Fortune 500 retailers on their self-checkout needs.
“We are thrilled to welcome John Parsons on board as the product owner of self-service at ECRS,” said Pete Catoe, founder and CEO of ECRS.
“His wealth of experience and deep understanding of the retail industry will be instrumental in providing expertise to the CATAPULT community of retailers, allowing them to stay at the forefront of self-service technology.”
In his new role, Parsons will spearhead ECRS in providing self-service solutions to empower retailers on their journey to success. His responsibilities will include consulting with retailers, identifying their needs and steering ECRS’s development initiatives to deliver self-service solutions within the industry.
“I’m excited to work with the present lineup of self-service solutions here at ECRS. Perhaps the greatest current strength of the lineup is its ability to scale to retailer needs, whether it’s an issue of physically available space, timeline, budget or any combination of factors, we’ve got a solution that can be implemented to exceed retailer and shopper expectations,” Parsons said.
“We’re also in the process of developing some really transformative solutions that I’ll be excited to share with retailers at the Ignite Retail Success Conference this summer.”
Parsons’s track record as a seasoned professional in the field, coupled with his passion for innovation, will make him an invaluable asset as the company continues to revolutionize the self-service landscape.
About ECRS
ECRS is a Certified Evergreen transaction and retail solutions provider. ECRS’ CATAPULT POS system is a unified transaction platform, running in thousands of locations across North America. With CATAPULT, the point of sale, self-checkout, deli scales, fuel pump, pharmacy, web-store, inventory, customer loyalty, back office, e-commerce and enterprise management all share one single transactional logic.
Unified Transaction Logic helps retailers prosper by providing business intelligence across their enterprise. Unifying hardware, software and services, ECRS offers cost-saving solutions that increase customer engagement while transforming the consumer experience.
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