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SmartSense Renews Partnership With 3 Grocers

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Grocers continually strive to prioritize customer satisfaction and operational efficiency while maintaining high food safety standards. To achieve this, grocers such as Jerry’s Foods, Knowlan’s Fresh Foods and Giant Eagle have renewed, upgraded and expanded their relationships with SmartSense to help amplify their commitment to ongoing food safety practices and quality assurance.

“Our mission is to provide our grocery customers with IoT solutions and automation tools that seamlessly bolster operational efficiency and compliance throughout their stores,” said Guy Yehiav, president of SmartSense by Digi. “We look forward to building on our progress through these extended relationships and value the trust our customers put in our team.”

SmartSense helps companies go beyond the numbers, enabling teams to unlock the power of their data with digital decisioning that boosts quality control, employee productivity, asset protection and compliance. With the SmartSense IoT framework, grocers can simplify food safety initiatives and gain real-time visibility into asset performance and monitoring.

Jerry’s Foods enhances store visibility

In the last seven years of working with SmartSense, Jerry’s Foods has rolled out operations throughout 23 locations to deliver fresh and high-quality products to their customers. Jerry’s Foods is the largest Cub Foods franchise in the U.S., operating in Minnesota, Wisconsin and Florida.

“The continued support from SmartSense helps us uphold our dedication to a customer-centric approach to business,” said Dana Glade, director of retail operations at Jerry’s Foods.

“Since our inception, Jerry’s Foods has remained committed to delivering quality perishables and customer experiences. The specialized support from SmartSense has provided us with the descriptive insights that we were looking for to keep food fresh and our customers healthy.”

Knowlan’s Super Markets maintains customer satisfaction with IoT technology

Knowlan’s Super Markets Inc./Festival Foods of Minnesota has worked with SmartSense for six years and has deployed SmartSense solutions across 10 locations. The family-owned community grocer operates stores with a selection of groceries that pair well with a variety of fresh foods.

“Our focus on food safety that delivers high quality foods continues to enhance with our digital temperature monitoring recording and alert program,” said Jason Herfel, president at Knowlan’s Fresh Foods. “SmartSense solutions have continued to foster an even greater culture of food safety excellence that has been experienced throughout our stores by both customers and associates.”

Giant Eagle simplifies food safety compliance with SmartSense solutions

Over the last six years, SmartSense has protected 216 pharmacies for Giant Eagle and provided digital task management for its 182 grocery locations and 128 convenience stores. Supporting food safety and quality, Giant Eagle relies on 32,000 SmartSense digital temperature monitoring devices to monitor critical food assets remotely, automatically and continuously.

By responding to SmartSense alerts and executing prescriptive actions, Giant Eagle maintained proper holding conditions for more than $72 million worth of product in 2023. Giant Eagle has renewed its program with SmartSense while also expanding the relationship into fresh food manufacturing to help ensure efficiency, compliance and the highest food safety standards.

“We are impressed with the SmartSense team’s ongoing commitment to innovative solutions and look forward to applying their data insights and prescriptive analytics towards our fresh foods manufacturing operations,” said Vic Vercammen, VP of risk and chief compliance officer of Giant Eagle.

“Our ongoing relationship serves as a testament to the impactful outcomes we have seen throughout our stores and pharmacies. We look forward to continuing our relationship, as food safety compliance and our customers remain our top priority.”

About the author

Sommer Stockton

Web Editor

Sommer joined The Shelby Report in January 2022 after graduating from Brenau University in Gainesville, GA with a B.A. and M.A. in Communications and Media Studies. Sommer is excited to learn about the grocery industry and share her findings with The Shelby Report's readers!

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