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Publix Pharmacies Launch Sync Your Refills Program

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Publix Pharmacies plans to expand a new Sync Your Refills program to all pharmacies. After a successful test in the Atlanta Division, the program will expand companywide to the remaining Publix Pharmacies by Jan. 24. There are 925 Publix Pharmacies in the Lakeland, Fla.-based grocery chain.

Sync Your Refills is a program established to assist customers with synchronization of their medications to be refilled on the same day of the month. With this program, Publix pharmacists are more equipped to engage with their customers and discuss patient care activities, such as immunizations, medication changes, medication therapy management (MTM) consultations and medication adherence.

“As both a supermarket and pharmacy, we are focused on providing convenient programs and services to our customers,” said Maria Brous, Publix media and community relations director. “Our Sync Your Refills program is designed to respect the time of our customers and continue to build on a strong relationship between patient and pharmacist. Prescription synchronization assists in medication adherence for happier, healthier customers.”

No appointments are necessary to enroll in the Sync Your Refills program. A Publix pharmacist or pharmacy technician can assist customers with cycling all prescriptions to one convenient pick-up date. Customers receive a call eight days prior to fulfillment of prescriptions each month to ensure changes have not occurred. A reminder call or text is issued the day prior to pick-up. As an added service, a call or text is issued if prescriptions are not picked up within 48 hours of due date.

 Ralphs Pharmacies provides scripts at no upfront cost for those enrolled in ACA

In other store pharmacy news, Ralphs Grocery Co.’s 88 in-store pharmacies are providing up to a 30-day supply of certain prescriptions at no upfront cost to customers who have enrolled in the Affordable Care Act’s Public Health Insurance Marketplace but do not yet have identification information from an insurer.

“Our pharmacists are again available to answer questions and provide information about the new insurance plans,” said Rebecca Cupp, director of pharmacy for Ralphs. “To ensure that our customers can get their medications without interruption, we are offering to fill certain prescriptions up to 30 days for customers who have signed up for the public health exchanges but have not yet received their plan ID card.”

Customers are asked to provide confirmation of their enrollment in a public health insurance marketplace to a Ralphs Pharmacy for verification of coverage.

Ralphs Grocery Co., a Kroger Co. banner, currently operates 230 supermarkets and 88 in-store pharmacies from its headquarters in Los Angeles.

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