Dunkin’ Donuts products now are available for purchase on mobile devices nationwide. On-the-Go Ordering is available exclusively for members of the Dunkin’ Donuts DD Perks Rewards Program at Dunkin’ Donuts restaurants. DD Perks members can order, pay in advance with a swipe of a finger on a smartphone, and then skip the line in store to pick up their orders.
DD Perks members can place a mobile order up to 24 hours in advance, select their desired location and then confirm via the app when they are ready to pick up their order inside the restaurant or at the drive-thru. The order is automatically paid for using their Dunkin’ Donuts Card within the app. In the restaurant, DD Perks members have no need to wait, as they can skip the line in-store and go straight to pick up their items at a designated area. They also have the ability to save their recent orders as a favorite to speed up their next Dunkin’ run.
DD Perks members nationwide must download the newest version of the app, called “New Dunkin’ Donuts,” in the App Store or the Google Play Store. On iPhones, the DD Perks card supports Wallet and Apple Pay.
According to Sherrill Kaplan, Dunkin’ Donuts VP of digital marketing and innovation, “On-the-Go Ordering represents one of Dunkin’ Donuts’ most exciting and important advances, and with today’s national launch, we have achieved an entirely new level of speed and convenience we can offer our busy, on-the-go DD Perks members.”
Following the initial On-the-Go Ordering test in Portland, Maine, at the end of 2015, Dunkin’ Donuts expanded the test to participating locations in the Greater Boston area in March, and throughout the Metro New York area in April. The June 13 announcement brings On-the-Go Ordering to more than 8,000 restaurants nationwide.