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McLane Releases New Online Portal For Retailers

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McLane of Temple, Texas, a supply chain services company providing grocery, convenience and foodservice supply chain solutions, has rolled out McLane Link, an online portal solution.

The goal of McLane Link is to provide retailers access to key performance and operational data, including the ability to see order and delivery data by store, and give retailers quick access to key metrics.

McLane Link features include:

• Service-level reporting: A detailed status report for all orders placed, received and enroute, including the fill rate of each item as well as an overall service percentage.

• Delivery reporting: A performance view of current and past delivery arrival times. A calendar feature allows for the review of delivery detail on a weekly, monthly or several-month basis.

• Delivery scheduling: A comprehensive directory of key account information for all retailer locations, including billing cycle and mailing address. Retailers can view reroutes, load days and other scheduling information pertinent to each store location.

• Credits: An account of all credits issued by delivery drivers searchable by date range. Filtering can be applied to review specific locations, amounts or geographic details.

• Planograms: Corporate and store-level access to the latest planograms created from McLane’s Center for Category Innovation. Retailers are able to include their own store-level planograms and upload them directly into the McLane Link portal.

• Slice-and-Dice report with conditional alerts: Each field can be reordered, removed or have column-level filtering, enhancing the user experience. Alerts can be added to notify retailers when specific conditions or thresholds have occurred.

Currently, four retailers have rolled out the solution and another 10 are scheduled to be in production by the end of November.

Deon Johnson, McLane’s VP of customer technology, said the intuitive nature of the portal makes learning fast and easy—10-15 minutes on average. McLane Link is customized to match the look and feel of each customer’s branding strategy for a familiar user experience.

“With McLane Link, our retailers can quickly locate the exact information they are looking for and customize a report specific to what is needed,” said Johnson. “It’s exactly what our customers have asked for and just what they need, when they need it—a fast, simple and easy way to drive their business forward.”

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