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Walmart Joins Paymentus To Enhance Bill Pay Experience

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Walmart and Paymentus have formed a partnership designed to modernize the bill pay experience in Walmart stores and in the Walmart app. As part of the collaboration, Walmart has joined the Paymentus Instant Payment Network, adding another Fortune 100 company to Paymentus’ quickly growing user base.

Paymentus, an advanced bill payment platform, powers businesses’ customer interaction management, bill presentment and payments through digital wallet, web, mobile, IVR, text, email, chat, voice assistant, point of sale and agent assisted channels. The company’s fully unified platform utilizes artificial intelligence (AI) to constantly improve interaction quality, maximize uptime and reduce fraud for businesses around the globe.

The inclusion of Walmart to the Instant Payment Network extends its reach to 140 million U.S. consumers who visit Walmart in person or online every week. Walmart joins PayPal and Amazon as strategic network partners who all leverage Paymentus to enable bill payments across their ecosystems. As a result, businesses who utilize the Paymentus platform, will be able to efficiently serve customers regardless of where they prefer to interact and how they pay. 

“We are excited to be the leading force behind the paradigm shift in how consumers and business interact,” said Dushyant Sharma, the company’s president and CEO. “Our partnership with Walmart further cements Paymentus as the future-proof provider of simplified bill pay experiences for consumers and a source of operational excellence for businesses.”

Paymentus Corporation, a leading bill payment company in North America, is quickly working to push the boundaries of technology in order to optimize customer engagement around bill presentment and payment. The SAAS-based Customer Engagement and Payment Platform and AI-based Instant Payment Network enables businesses to provide a unified customer experience and boost adoption of cost-saving electronic billing and payment services to get paid more efficiently and effectively.

To learn more about Paymentus, click here.

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