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Dematic, Upshop Partner To Provide Grocers Independence

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Atlanta-based Dematic has announced a partnership with Upshop to supply integrated fulfillment solutions that scale with grocery business. The partnership will empower grocers looking to grow their fulfillment operations with solutions that allow them to retain and manage their own customer data.

This announcement builds on Upshop’s total store operations platform launch in August, which includes a fulfillment orchestration solution. With Dematic, Upshop e-commerce fulfillment users can implement automation capabilities while keeping their own software foundation.

“This partnership opens new doors for grocers who previously had limited choices in expanding their fulfillment operations,” said Steve Paro, chief product officer, Upshop. “Now smaller grocers and large, multi-store brands will have pre-engineered access to automation options, creating a clear path to scale owned e-commerce fulfillment for food retail.” 

Dematic will be providing its automation expertise along with software that easily integrates with existing Upshop operations. Upshop e-commerce allows grocers to fulfill online orders from a physical store. With the combined strength of Dematic, grocers will be able to automate fulfillment in stores or through a larger network of dark stores, warehouses and micro-fulfillment centers. 

Grocers in need of software-based solutions can start with Upshop e-commerce fulfillment knowing that in the future, if they require automation or integrating operations across multiple stores, Dematic can provide pre-engineered automation options. This will allow grocers to continue building their brand through the online shopping experience by owning all in-store activities related to fulfillment, customer communication and execution of online orders.

“Our partnership with Upshop is part of a very deliberate plan for Dematic to meet grocers where their needs are,” said Matt Inbody, senior director of microenterprise, Dematic. “As we continue to develop and refine software-driven automation solutions for the grocery industry, Dematic is laser-focused on ensuring they are accessible and fit hand-in-glove with the growth plans of our customers.” 

Dematic designs, builds and supports intelligent automated solutions empowering and sustaining the future of commerce for its customers in manufacturing, warehousing and distribution. With research and development engineering centers, manufacturing facilities and service centers located in more than 35 countries, the Dematic global network of more than 11,000 employees has helped achieve 8,000 worldwide customer installations for brands.

Upshop has been building store operations technology for more than 30 years to provide SaaS-based solutions for retailers and employees. The technology of leading products FreshIQ, ShopperKit, Date Check Pro and Itasca Retail have synchronized to form a single platform to deliver end-to-end visibility, increased sales, major waste reduction and labor efficiencies.

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