Hannaford Supermarkets will provide reduced fees on Hannaford To Go grocery pickup orders for customers.
Customers will receive free pickup on orders of $125 or more, further enhancing savings and convenience for shoppers who use the service. Hannaford To Go pickup orders less than $125 have a $1.99 service fee.
Additionally, Hannaford To Go has increased time slots to place orders by 20 percent, making it easier for customers to find a time for their order to be picked up or delivered.
“These enhancements only increase the benefits of Hannaford To Go, which already saves our customers valuable time while delivering the same high-quality, fresh items and dependable value shoppers expect from Hannaford,” said Mark Bradeen, director of e-commerce and digital marketing for Hannaford Supermarkets.
“We encourage customers who have not yet experienced Hannaford To Go to let us do the shopping for them and see for themselves just how easy, convenient and customizable it can be.”
The fee reduction and time slot increase are part of a series of enhancements made to Hannaford To Go in recent years. In 2023, Hannaford improved its pickup technology, which has reduced wait time for pickup orders by 25 percent since its launch by allowing customers to notify the store when they are on their way via text message.
All Hannaford To Go orders are selected and assembled by employees who are familiar with the store and its offerings. Customers can add notes to each item in their order to clarify preferences and substitution requests.
Additionally, Hannaford To Go customers can shop from recent online and in-store purchases, redeem My Hannaford Rewards digital coupons and add items to their cart from the digital weekly flyer. Orders can be placed as little as three hours in advance and can be edited up until a few hours before pickup.
Delivery is also available to a customer’s home or business. Hannaford To Go delivery has a flat service fee of $10 on any order of $30 or more. The fee is waived for a customer’s first Hannaford To Go delivery order.
About Hannaford Supermarkets
Hannaford Supermarkets operates 187 stores, most with full-service pharmacies, located throughout the Northeast in Maine, New York, Massachusetts, New Hampshire and Vermont. Hannaford employs nearly 30,000 associates and is based in Scarborough, Maine.
Read more independent store news from The Shelby Report.