Boone, North Carolina-based ECRS has congratulated two of its retail partners, Earth Fare and Harps Food Stores, for being named in the top 10 of America’s Best Retailers of 2022 in the supermarket category.
The list is compiled by Newsweek and is based on feedback from thousands of shoppers across the U.S. who rank the stores for customer satisfaction based on the entire shopping experience. Customers reviewed hundreds of supermarket chains to determine the best 10 grocers.
Harps Food Stores secured third on the list, ahead of Amazon-owned Whole Foods, while diminutive supermarket chain Earth Fare rounded out the top-10 list alongside household names like Kroger and Wegmans. Its performance emphasizes how ECRS’ CATAPULT POS software solution helps local and regional retail enterprises compete on the big stage.
Earth Fare is headquartered in Asheville, North Carolina, just a short distance from where ECRS was founded. Originally opened in 1975, the supermarket was relaunched in 2020 and has 20 locations across Georgia, North Carolina, South Carolina, Virginia, Tennessee, Florida, Ohio and Michigan. Earth Fare specializes in local, organic and natural food products.
There are 99 Harps Food Stores locations, with the majority of them found in Arkansas, where the company is based, as well as stores in Kansas, Missouri and Oklahoma. Founded in 1930, Harps Foods offers a traditional supermarket retail experience, as well as online ordering, pick-up and delivery solutions.
Both stores are powered by ECRS’ CATAPULT retail point of sale system. This unified transaction platform helps retailers of all sizes provide the right level of customer experience, compete and win against national chains and big-box stores.
ECRS is a U.S.-based, Certified Evergreen transaction and retail solutions provider, with a track record that stretches more than 30 years. Its CATAPULT Retail POS solution is the market’s only unified transaction platform, running in thousands of locations across North America.
With CATAPULT, the point of sale, self-checkout, deli scales, fuel pump, pharmacy, mobile, inventory, customer loyalty, back office, e-commerce and enterprise management all share one single transactional logic – cutting costs for retailers and increasing the productivity, speed and quality of the checkout experience for customers.