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Randalls Rolls Out Grocery Delivery Service In Houston And Austin

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Randalls has launched a new grocery delivery program with a fleet of state-of-the-art home delivery trucks, offering customers convenient and time-saving grocery shopping, delivered right to their door, according to the company. The program rolled out Thursday, and customers will be able to access the service online at shop.randalls.com, as well as through the Randalls delivery app available on iOS and Android devices.

“We’re very excited to bring Randalls grocery delivery to Houston and Austin,” said Sidney Hopper, president of Randalls. “We know how busy folks are, and this new service will help give time back to our customers juggling family, work, evening activities and various responsibilities.”

To celebrate the launch, shoppers placing grocery delivery orders by Jan. 4 will receive $10 off their first order in addition to free delivery by entering the promo code GROCERIES at online checkout. The delivery service offers one-hour delivery windows and a shop-by-history feature that saves all previously purchased items for easy repeat purchasing.

“The process is simple. Customers order online and select a delivery date and time,” Hopper said. “Our personal shoppers select the items and carefully load them into temperature zoned trucks for delivery. Our trucks will keep your foods frozen or chilled to ensure temperature control and product quality.”

Deliveries are delivered to the door by a driver who then reviews the order and checks off each item for the customer’s approval.

Randalls is launching the service with more than 25 new delivery trucks in Houston and Austin. With a minimum order of $49, customers can have their groceries delivered and carried into their home in a one-hour delivery window of their choice.

Randalls operates 44 stores in the Houston and Austin areas and is part of Albertsons Cos.

About the author

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Kristen Cloud

A former newspaper editor and publisher, she once enjoyed leisurely perusing the grocery store aisles but, since having a baby in 2016, she is now an enthusiastic click-and-collect shopper.

3 Comments

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  • I got my first order delivered. I got ripped off with substitutions. They substitute low price/high count items for high price/low count items. So in the end you end up getting less than you ordered. Be aware.

  • I’ve been using them for three months now and they’ve been great! If you don’t want substitutions, you can indicate that on the order. This is an excellent option for seniors, disabled and ppl who are just too busy or hate grocery stores.. I hope they never stop. You can also build a good relationship with the person who picks your order. I’ve done that and they’ve gotten used to what I like and don’t like. Randalls has also eliminated the delivery fee. BUT the best part is the JUST FOR U coupons. Every week you get an email with coupons on items you regularly buy. Everything from produce to deli. I’ve saves up to $52 on one trip using these and other discounts. They also have an item that’s free every week like a pizza, drinks, Edwards pies, etc. You have to make sure you enter the coupon code though.

  • I live in Austin and Randalls is used like c store here without the gas. Nobody in the store unless need something quick and don’t mind over paying. Recently tried their delivery service, and was a horrible experience. They failed to deliver groceries at all, had to contact a contractor out of Arizona to try to find out what happened. Stick with folks that know what they are doing. Wish I could say they should stick to what they know but not too sure what that is.

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