Dallas, Texas-based Symphony RetailAI has been recognized by IHL Group, a global research and advisory firm, as a top provider of OMS software worldwide, with a focus on general retail and food, drug and convenience retail in its Order Management Software Market report. Symphony RetailAI is a global provider of integrated AI-enabled marketing, merchandising and supply chain solutions for FMCG retailers and CPG manufacturers.
In IHL Group’s ranking of top OMS software providers by revenue, Symphony RetailAI is ranked as the leader in the No. 1 position in worldwide food, drug and convenience retail. The company also ranks as a dominant leader in the worldwide and retail only OMS rankings. IHL projects the worldwide OMS software market will grow 96 percent from $800.6 million in 2019 to $1.57 billion in 2024, demonstrating the importance and rapid growth in the industry.
Symphony RetailAI’s OMS solutions provide an integrated platform with modular solutions for order fulfillment, click and collect and warehouse management with a single 360-degree view of the physical inventory for order management. Its order fulfillment solution provides enterprise real-time inventory visibility, distributed order management and omnichannel fulfillment capabilities to help retailers improve the customer experience.
“Retailers are investing in order management to turn their stores into a competitive advantage and fulfill orders from anywhere,” said Jerry Sheldon, VP of technology for IHL Group. “Having a single order management system that allows for shipping from the warehouse, pickup at store or simply traditional store fulfillment is key to not only surviving but thriving in the future.”
“Symphony RetailAI’s recognition in IHL Group’s worldwide OMS rankings illustrates our commitment to providing retailers the best solutions as they embrace unified commerce to drive profitable growth,” said Patty McDonald, global product marketing director for Symphony RetailAI. “With more than a decade of experience in the solution space and a focus on fresh item management expertise, our order management solution is a comprehensive, highly configurable and flexible way for retailers to achieve success in today’s omnichannel world.”