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Symphony RetailAI Named Sample Vendor In Gartner’s Hype Cycle

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Symphony RetailAI, the leading global provider of integrated AI-enabled marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, has been identified as a sample vendor in the Gartner Hype Cycle for Retail Technologies, 2020.

The Texas-based company was named in four categories, including distributed order management, intelligent virtual store design, AI in retail and retail assortment management applications (RAMA). This marks the company’s second year in a row recognized for distributed order management and intelligent virtual store design.

According to the Gartner Hype Cycle for Retail Technologies, 2020, “AI is surging in retail, and use cases span the entire business value chain. With the ongoing acceleration of retail digital transformation driven by many factors including COVID-19, AI will be required to facilitate the required coordination.”

Symphony RetailAI’s solutions are based on a data-rich, 360-degree view of the customer, which provides FMCG retailers and CPGs the ability to rapidly identify trends and anomalies and take a prescriptive role based on the insights it gains from massive amounts of customer, product, supply and other data.

“We’re innovating and using AI to solve many difficult challenges facing FMCG retailers and manufacturers by automating their tasks, applying intelligence to vast amounts of data, and recommending better decisions that lead to profitable revenue growth,” said Chris Koziol, CEO of Symphony RetailAI. “We believe our recognition as a sample vendor in four categories in Gartner’s Hype Cycle for Retail Technologies, 2020 is a testament to that dedication.”

Symphony RetailAI is the leading global provider of role-specific, AI-enabled revenue growth management solutions and customer-centric insights for retailers and CPG manufacturers across the entire value chain. Its AI-enabled software, coupled with the industry’s only conversational natural-language AI interface, CINDE, provides key users with proven prescriptive and preemptive recommendations that make it easy to identify end-to-end growth opportunities, activate plans and realize measurable profit and revenue growth. Its solutions are specific to key decision-maker roles focused on profitable growth across the retail value chain from source to consumer.

With its strong global partner ecosystem, the company serves more than 1,200 organizations worldwide – including 15 of the top 25 global grocery retailers, 25 of the top 25 global CPG manufacturers, thousands of retail brands, and hundreds of national and regional chains – all through the Microsoft Azure Cloud. Symphony RetailAI is a SymphonyAI company. More at Symphony RetailAI.

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